Deep generalist with a background in DevOps, Site Reliability, Systems, & Network Engineering
Overview #
I am a deep generalist (broad knowledge, deep capabilities) in search of a role that combines operating system, network, application, and security troubleshooting, as well as wholistic system optimization and scaling.
Tools #
- Cloud: AWS, GCP
- OS: Linux, FreeBSD, OpenBSD, macOS, ESXi
- OS Tool: strace, ktrace
- Net Platform: Cisco IOS, JunOS, FortiOS, Meraki, Check Point, RouterOS
- Net Tool: tcpdump, haproxy, WireGuard, VXLAN, OSPF
- Deployment & GitOps: git, Jenkins, GitLab CI, GitHub Actions, Nomad, Terraform, Kubernetes, EKS, GKE, Argo
- Security: HIDS, LIDS, OSSEC
- Monitoring: Grafana, Splunk, Nagios, Xymon, Zabbix, Filebeat, Prometheus, Elasticsearch
- Filesystems: ZFS, ext4, XFS
- Persistence: MySQL, Percona, MariaDB, PostgreSQL, memcached, Redis
- Compliance: PCI-DSS, FedRAMP (“govcloud”)
- Code: Golang, PHP, Ruby, shell/bash, Python, Java, Django, Rails
Experience #
2024 ~ present / Cisco Systems #
Site Reliability Engineer / Frisco, TX (remote)
- Re-implementing existing services with applicable controls in automated environments utilizing Kubernetes and Argo
- Running new environments with FedRAMP agency Authorization to Operate (ATO)
- Executing at Moderate and High Impact Levels (ILs)
2022 ~ 2024 / Schmoll Systems LLC #
Principal / Frisco, TX (remote)
- Developed Go-based cloud resource & systems management software
- Managed cloud resources for many clients
2020 ~ 2022 / Salesforce.com (MuleSoft) #
Principal Site Reliability Engineer / Santa Fe, NM (remote)
- Ensured stability of FedRAMP Moderate impact level, GovCloud-hosted environments
- Drove uplift of environment to FedRAMP High impact level
- Handled day-to-day operational tasks, incidents, and post-mortem remediation follow-ups
2018 ~ 2020 / Subsplash #
Senior Site Reliability Engineer / Santa Fe, NM (remote)
- Migrated many Go-based microservices to Kubernetes (EKS in AWS)
- Automated microservice deployment to Kubernetes using Terraform and GitLab CI
- Facilitated consolidation of several acquisitions into existing systems and networking infrastructure
- Ensured secure and PCI-DSS compliant environment for financial transactions
2013 ~ 2018 / Salesforce.com (Pardot) #
Lead Site Reliability & Infrastructure Security Engineer / Seattle, WA (remote)
- Followed site reliability best practices for maximum consistency, stability, and performance
- Ensured systems are compliant with Salesforce Trust standards
- Worked with dynamic environment heavily influenced by developers
- Managed environment with heavily automated deployment infrastructure using Chef & Terraform
- Met the needs of developers deploying code to production multiple times per day
2012 ~ 2013 / ServiceNow #
Performance Engineer / Kirkland, WA (hybrid)
- Troubleshot production application performance issues
- Researched database performance improvements for thousands of MySQL database engine instances
- Tested various hardware combinations for optimal price-performance business return
2007 ~ 2011 / SAP Concur #
UNIX Systems Engineer II / Redmond, WA (hybrid)
- Deployed and managed more than 100 Red Hat Enterprise Linux systems supporting diverse functionality, all within a two-person team
- Supported development team and data mining initiative with deployment and maintenance of a heavily-loaded Hadoop cluster
- Managed Active Directory deployment in 1300-server, multi-site environment
2004 ~ 2006 / Breakwater Security Associates #
Network Security Engineer / Seattle, WA (on-site)
- Pioneered an internal migration from Microsoft Exchange 5.5 to Exchange 2003
- Assisted clients with system modifications and updates
- Responded to network and system outages under strict Service Level Agreements
Education #
2005 ~ 2008 / University of Washington #
Bothell, WA (on-site)
- Attained Bachelors of Science in Computing & Software Systems